HOME > WordMaster® > REPEAT BUSINESS | リピートビジネス
2008.08.07(Review of 2005.05.18 edition)
When the proprietor of a business in Japan shouts 毎度！, he or she is thanking the customer for this ...
REPEAT BUSINESS リピートビジネス
- Repeat business is when a customer buys a product or service from a company he or she has used before.
- repeat business とは、消費者が、以前利用したことのある会社の商品やサービスを、再度利用することです。
- There's really no secret to getting repeat business. If you provide a quality product and friendly, professional service, customers will always come back.
- Many businesses, such as health clubs and video rental shops, encourage repeat business by having customers purchase memberships.
- Giving customers discount vouchers when they make a purchase, mailing out holiday greetings or newsletters, and providing top-notch after-sales service are all good ways of generating repeat business.
IMPORTANT! Even the WordMaster needs a holiday once in a while, so we'll be taking next week off in observance of Obon. We'll also be finishing the week tomorrow with another regular @Work edition instead of the usual @Work Challenge.
Come back again soon!